Privacy Policy

At Tatt Tale, we care deeply about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, shop, newsletter, or other services.

1. Who We Are

Tatt Tale (โ€œwe,โ€ โ€œour,โ€ or โ€œusโ€) is a creative studio and storytelling platform that produces art, writing, and educational content designed to nurture creativity, hope, and emotional well-being. We operate through our website, online shop, and social media platforms to share stories, sell products, and build community.


2. Information We Collect

Information You Provide Directly: when you subscribe to our newsletter, make a purchase, fill out a form, or contact us, we may collect your name, email address, shipping and billing address, payment details (processed securely through third-party payment systems), and responses to surveys or feedback forms.

Automatically Collected Information: when you visit our website, we may collect your IP address, browser type and version, pages visited and time spent, referring website, and cookies or similar tracking technologies (for analytics and personalization).


3. How We Use Your Information

โ€ข Process and deliver your orders
โ€ข Communicate with you about purchases or inquiries
โ€ข Send newsletters, updates, or promotional offers (only if youโ€™ve opted in)
โ€ข Improve our products, services, and website experience
โ€ข Ensure legal compliance and prevent fraudulent activity

We will never sell, rent, or exchange your personal data with third parties for marketing purposes.


4. How We Store and Protect Your Information

Your information is securely stored using trusted platforms (such as Shopify, Substack, Google Workspace, and Mailchimp) with appropriate encryption and security measures. We take reasonable steps to protect your data from unauthorized access and limit access to those who need it for legitimate business purposes. However, no method of internet transmission or storage is completely secure.


5. Sharing of Information

We may share your data with service providers (e.g., payment processors, delivery partners, analytics services) who assist us in running Tatt Tale, and with legal authorities when required by law or to protect our rights. These partners only receive the information necessary to perform their services and must keep it confidential.


6. Cookies and Tracking Technologies

Cookies help us improve your browsing experience. You can disable cookies through your browser settings, but some website functionality may be limited.


7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, and to withdraw consent from marketing communications at any time. To exercise these rights, contact us at hello@tatt-tale.com.


8. Email Communications

By subscribing to Tatt Taleโ€™s newsletter or filling out forms, you consent to receiving updates and creative content from us. You may unsubscribe at any time using the โ€œunsubscribeโ€ link at the bottom of our emails.


9. Childrenโ€™s Privacy

Our products are designed for families and educators, but we do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, please contact us for removal.


10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on this page with a new effective date.


11. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please contact us at:

Email: hello@tatt-tale.com

Website: www.tatt-tale.com